Skip to content

Over £100,000 in care fees recovered from the NHS following successful retrospective claim

elderly woman smiling while reading letter in her kitchen

Following an NHS England appeal of a retrospective assessment, Compass CHC has been successful in securing a refund of over two years of care fees, amounting to over £100,000.

Currently, it is possible to request a retrospective review of Continuing Healthcare Funding entitlement for any period after 1 April 2012, provided that the period being reviewed is classed as an ‘unassessed period of care’.* This means that the period under review must not have already been reviewed by the NHS Integrated Care Board.

In this case, Compass CHC requested that a retrospective review be completed by the Integrated Care Board. However following the completion of a retrospective Decision Support Tool assessment which considered the evidence for the relevant period, the NHS unfortunately refused to award funding.

Compass CHC then pursued an appeal through the Integrated Care Board’s local appeals process, but again the negative decision was upheld.

Finally, a successful challenge was made to NHS England, with the Independent Review Panel agreeing that the initial negative decision was incorrect. The matter was referred back to the Integrated Care Board, who then agreed to award funding, resulting in the reimbursement of two years of care fees which otherwise would not have been given.

Our Legal Services Director, Louis Seymour commented:

“We’re delighted to have achieved this outcome with funding rightfully being awarded for the entire retrospective period, resulting in a significant reimbursement of care fees which should have been paid for by the NHS. This successful outcome is just one example of the many positive eligibility decisions obtained by our team of experts, who are continuously helping many families recover years of care fees, often amounting to tens or hundreds of thousands of pounds.”

If you believe that you or your loved one may have been entitled to Continuing Healthcare funding, but an assessment was never completed by the NHS, please get contact us for a free, no-obligation assessment. Our Specialist Advisors will be able to guide you through the retrospective process and advise on whether a retrospective claim should be pursued.

*Please note that this time period relates only to retrospective claims pursued with NHS Integrated Care Boards in England. Retrospective claims in Wales operate differently, so please contact our Specialist Advisors if you require further advice in relation to a retrospective claim for an individual residing in Wales.

Unsure if you or a loved one qualifies?

If you think you or a loved one may be eligible for CHC funding, don’t delay. We’re here to guide you through every step.

Submit an enquiry to get started.

Latest News

Continuing healthcare guidance from the experts at Compass CHC.

Family recovers over £165,000 in care fees following successful retrospective claim

Family recovers over £165,000 in care fees following successful retrospective claim

Compass CHC has helped a family recover more than £165,000 in care fees following a successful retrospective NHS Continuing Healthcare claim. Compass CHC supported the family after the initial assessment resulted in an award of NHS-funded nursing care rather than full NHS Continuing Healthcare fund

Will NHS-style social care replace NHS Continuing Healthcare funding?

Will NHS-style social care replace NHS Continuing Healthcare funding?

Plans for an NHS-style social care system have raised an important question for families across England: Will social care become free, and will people still need NHS Continuing Healthcare funding? Prime Minister Andy Burnham has outlined a vision for a universal social care service that would be fr

Talking about care fees

Talking about care fees

In this article, we discuss a topic many families face at some point: care home fees. Talking about care home fees can be a hard topic to address; it can often feel awkward and sometimes daunting, especially when it involves parents, loved ones, or someone facing a specific health challenge. Money c

Need help with NHS Continuing Healthcare?

Get in touch for expert guidance — we’re here to support you every step of the way.