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Cookie policy

This Cookie Policy tells you what to expect when our website collects personal information. It applies to the information we collect about our visitors, and those who login to our website.

WHAT ARE COOKIES?
A ‘cookie’ is a small text file that is delivered by our website server onto your computer whilst you visit our website, which can subsequently be used by the website to identify particular devices and thereby remember your website preferences and login details. Most cookies will not collect information that identifies you and instead will collect more general information such as how you arrived at and used our website, or your general geographical location.

WHY ARE COOKIES NEEDED?
Cookies make websites work better and they are a standard part of most modern websites. For example, they remember the items you’ve placed in your online shopping cart so that the items appear at the checkout when you make your purchase. Another example would be when you login to webmail services such as Hotmail or Gmail: on such occasions a cookie is generated that confirms you are logged in and when you log off, the cookie is deleted. This means if someone goes back to your webmail address on your computer, you will still be logged out – and they won’t be able to read your emails.

More detail on how businesses use cookies is available at: www.allaboutcookies.org

WHAT COOKIES DO WE USE?
We collect your data automatically via cookies when you visit our website, in line with the cookie settings in your browser, and through the cookies that you activated when you selected various options on our cookie banner i.e. your customised cookie settings.

We use cookies to track your activity to help ensure you get the best possible experience when visiting our website for example, if you are using a shared computer, that you stay logged out when you leave our website.

We do not make any attempt to discover the identities of anyone who visits our website, and we will not associate any of the data gathered from our website with any personally identifiable information from any source. If we do want to collect personally identifiable information through our website, we will be up front about this. We will make it clear when we collect personal information and will explain what we intend to do with it.

Strictly necessary cookies
Strictly necessary cookies (otherwise known as “Essential cookies”) enable core functionality such as page navigation and access to secure areas. These cookies do not gather information about you that could be used for marketing purposes and they do not remember when you have been on the internet. You may disable these cookies by changing your browser settings, but this may affect how our website functions during your interactions with us (see relevant section below).

Non-essential Cookies
We collect data from you for the purposes shown below when you visit our website, but we can only do so if you have granted us permission to do so using our cookie preferences.

Analytical Cookies
We’d like to set Google Analytics cookies to help us to improve our website by collecting and reporting information on how you use it. The cookies collect information in a way that does not directly identify anyone.

Third Party Cookies
Third-party cookies are set by a domain other than the one the user is visiting. This typically occurs when the website incorporates elements from other sites, such as images, social media plugins or advertising. When the browser or other software fetches these elements from the other sites, they can set cookies as well.

Compass does not control the use of these third-party cookies and cannot access them due to the way that cookies work, as cookies can only be accessed by the party who originally set them. Our partners will collect data and use cookies for ad personalization and measurement. Please check the third-party websites for more information about these cookies. Google’s Privacy & Terms Site.

Social Media Cookies
Social media cookies allow users to interact more easily with social media, such as Facebook, Twitter, LinkedIn, Instagram, YouTube etc. Please refer to the relevant social media platforms privacy policies for information about their cookies.

Statistical Cookies
Statistical cookies help website owners to understand how visitors interact with websites by collecting and reporting information anonymously. The statistical data we collect about your browsing actions and patterns does not identify any individual.
The list below explains the cookies we use and why. Each cookie is listed by name, along with what it is used for and how long it is set to last.

FULL DETAILS OF COOKIES ON OUR SITE

Cookie Type Duration Description
CookieControl Strictly necessary 90 days Our cookie banner (Cookie Control, from CIVIC): remembers your cookie choices, with a random ID used to keep a record of the choices you made and when. It doesn’t identify you.
__cf_bm Strictly necessary 30 minutes Cloudflare: helps protect the website from automated traffic. Only set when Cloudflare needs it.
qe_prefill Strictly necessary Until you reach the enquiry form Carries the details you typed into the short enquiry form over to the full form. Kept in your browser’s session storage.
_ga Analytics 13 months Google Analytics: distinguishes visitors, so we can count how many people use the site.
_ga_SGHBW7VN2X Analytics 13 months Google Analytics: keeps track of your visit, so we can see how the site is used.
_gcl_au Advertising 3 months Google Ads: measures whether our Google adverts lead to enquiries.
_gcl_aw Advertising 3 months Google Ads: set when you arrive from one of our Google adverts, to link your enquiry to that advert.
_uetsid Advertising 1 day Microsoft Advertising (Bing): measures whether our Microsoft adverts lead to enquiries.
_uetvid Advertising 13 months Microsoft Advertising (Bing): recognises your browser on later visits, for the same purpose.
_uetmsclkid Advertising 3 months Microsoft Advertising (Bing): set when you arrive from one of our Microsoft adverts, to link your enquiry to that advert.
MUID Advertising 13 months Microsoft (bing.com): Microsoft’s identifier for your browser, used for advertising and measurement.
__adal_ses Advertising Your visit Adalyser: groups the pages you view in one visit.
__adal_ca Advertising 6 months Adalyser: records which advertising campaign brought you to the site.
__adal_cw Advertising 7 days Adalyser: links an enquiry back to your earlier visits.
__adal_id Advertising 13 months Adalyser: a random ID for your device.
zc_gad, msclkid Advertising Until you close the tab If you arrive from one of our adverts, keeps the advert’s reference so it can be sent with your enquiry. Kept in your browser’s session storage.

Google Ads and Microsoft also keep copies of some of these in your browser’s local storage (_gcl_ls, _uetsid, _uetvid).

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